Criteria before commission
Commercial relationships do not create or guarantee a ranking position. The scoring framework is defined before an operator is assessed.
PlayIndex policy
About PlayIndex
PlayIndex is an English-language Canadian casino comparison publication focused on evidence, readable terms and clear location limits.
Editorial principles
The publication standard
Terms beside the offer
Minimum deposit, wagering fields and important restrictions belong close to the headline promotion, not hidden behind the call to action.
Ranges, not promises
Withdrawal timing is presented as a conditional estimate because approval, verification, banking schedules and payment providers all matter.
Visible uncertainty
Unverified or incomplete information is marked as such. A polished interface is not treated as proof of operator trustworthiness.
What PlayIndex covers
PlayIndex organizes operator identity, licensing, location access, payments, withdrawals, games, mobile support, customer service and promotion terms into a repeatable comparison.
The current review library covers Casumo and BitStarz. Each review identifies the operator, records dated sources and explains the limits of the evidence.
What a ranking means
A PlayIndex rank summarizes the evidence available on the review date. It is not a guarantee that an account will be accepted, that a service is lawful in every location, or that a future withdrawal will follow an advertised estimate.
Promotional value is kept outside the scoring formula. The ranking is driven by trust and verification, payments, games, mobile experience and support.
Who writes the reviews
Reviews are published under the collective byline PlayIndex Editorial Team. The research desk records the source, checked date and limitation for changeable claims, then reassesses offers weekly and full reviews at least quarterly.
Contact
Factual corrections and general questions: hello@playindex.com. Privacy requests: privacy@playindex.com. Do not send casino passwords, identity documents or banking information by ordinary email.